We ate at Saltgrass Steakhouse in Westminster, Colorado on 7/20/09. The food was fine, but our poor little waitress needs to find another calling in life. We actually had to go to the bar to get our waters. But this isn’t our real complaint about this restaurant.
On the evening we were there, something was wrong with their credit card machines. It took us over 20 minutes to get our receipt and then, several days later, we realize they charged our card twice.
We’ve been battling with them every since to refund the money. They are always nice on the phone, but never follow through on what they promise. We have called them every week since this happened, but still no refund. They even convinced us not to dispute it with our bank, because they promised to refund us promptly.
Today we’ve decided this has gone too far and are disputing the charge. We will never go back to this restaurant. I’d advise you to stay away too.